Policy

Returns, exchanges & delivery

Exchanges

www.yourearsrock.com does not accept returns; however, we do accept exchanges. Unworn, undamaged products can be exchanged for other items sold at www.yourearsrock.com within 30 days of delivery. The packing slip included with your order has the instructions for an exchange at the bottom of the page. If you no longer have the packing slip, email orders@yourearsrock.com and we will let you know how to exchange your product. Buyer pays all shipping on exchanges.

Shipping

Your Ears Rock, LLC, 2545 Fernbrook Lane N, orders@yourearsrock.com, (612) 900.2100, ships USPS Priority with delivery confirmation. Tracking information is emailed to the buyer for complete status of the order. All orders are processed within 48 business hours of purchase. Overnight shipping is available by email prior to checkout. Free shipping on U.S. orders over $100.

International customers are responsible for any duties, taxes or customs fees.